Episodes like the incident of the Deepwater Horizon in the Gulf of Mexico remind us every time as the consequences of industrial activities always affect our lives, often in a decisive way. The Integrated Management Systems for Health, Safety, Environment and Quality are the instruments with which a company not only limits its impact on the stakeholders but it can create added value for all of them. In the management of integrated systems trough the Quality are implemented the operative tools and the crucial activities on which also the management for the health, the environment and the safety are based. This text is a manual that helps the design of the operational aspects of the quality management in an HSE&Q integrated system, following step by step the instructions given by the fundamental guide in this field, the ISO 9001 standard.
Biografia degli autori
Graduated in Economics and Commerce, has worked for about ten years on the quality management systems at Qualital, University Consortium of Quality Engineering. Currently working, as a freelancer, with public and private entities on training and research for the dissemination and the implementation of the principles and the methods of quality management and excellence.
Gionata CarmignaniGraduated in Aerospace Engineering in 1999 with a study on the application of the information technology to the development of concurrent engineering in manufacturing industries. In recent years is carrying out research in the field of Quality Engineering.
Was born in Ferrara on 3/9/39 and is a full professor at the University of Pisa. Currently teaches Quality Management, design and development of systems and services, methods for the assessment and improvement in the Faculty of Engineering, University of Pisa.